Privacy Policy

Effective Date: April 8, 2024

Introduction

This Privacy Policy (“Privacy Policy”) describes the data protection practices of Deluxe IV Aesthetics, Inc. and its affiliates (collectively, ” Deluxe IV and Aesthetics,,”” Deluxe IV Aesthetics”, “Deluxe IV and Aesthetics PLLC”, “we,” “our,” or “us”). Deluxe IV Aesthetics Professional LLC and its affiliates (“Deluxe IV and Aesthetics PLLC,” “Deluxe IV Aesthetics,” “we,” or “us“) own and operate this website located at https://deluxeivaesthetics.com/ (collectively, the ” Platform“ “Website”) or otherwise provide data to Deluxe IV Aesthetics. Your access and use of the Platform, any part thereof, or anything associated in addition to that, including its content (“Content“), any products or services provided through the Platform or otherwise by Deluxe IV Aesthetics, and any affiliated website, software or application owned or operated by Deluxe IV Aesthetics (collectively, including the Platform and the Content, the “Service“ “Shop”) are subject to this Privacy Policy unless expressly stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning outlined in the Deluxe IV Aesthetics Terms of Service (“Terms of Service “).

We are committed to respecting the privacy of users of the Service. We created this Privacy Policy (the “Privacy Policy “) to tell you how Deluxe IV Aesthetics collects, uses, and discloses information to provide you with the Service.

As with our Terms of Service, by creating, registering, or logging into an account through the Service or otherwise accessing or using the Service, you are automatically accepting and acknowledging the most recent version of this Privacy Policy. If we make any changes to our Privacy Policy, we will post the revised Policy and update the “Last updated” date.

Suppose you are using the Service for an individual other than yourself. In that case, you represent that such individual authorizes you to act on such individual’s behalf and that such individual acknowledges the practices and policies outlined in this Privacy Policy.

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with our policies and practices, your choice is not to use our website, shop, and services. By accessing or using this Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

1. Limitations on Use by Minors and Nevada Residents

Our Service is generally intended for use by individuals at least eighteen (18) years of age or older, as may be required by applicable state laws in Nevada, who are under 18 and do not qualify for any of our services or our shop. All of our services, except oral vitamins, supplements, and skincare products, are available only to Nevada residents. Any subscription, if qualified, for compounded medications can only be purchased by Nevada Residents as may be required by applicable state laws in Nevada. See Nevada Residency. The Service is not designed or intended to attract, and is not directed to, children under thirteen (18) years of age. Suppose we obtain actual knowledge that we have collected personal information through the Platform from people under thirteen (18) years of age. In that case, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

If you believe we might have any information directly from a child under 13, don’t hesitate to contact us at (725)237-5381, admin@deluxeivaesthetics, or through our Contact Page.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires Deluxe IV Aesthetics to maintain the content or information; when Deluxe IV Aesthetics maintains the content or information on behalf of your Providers (as defined in our Terms of Service) as part of your electronic medical record; when the content or information is stored on or posted to the Site by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when Deluxe IV Aesthetics anonymizes the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The preceding is a description of Deluxe IV Aesthetics’ voluntary practices concerning the collection of personal information through the Service from certain minors and is not intended to be an admission that Deluxe IV Aesthetics is subject to the Children’s Online Privacy Protection Act, the Federal Trade Commission’s Children’s Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

2. Protected Health Information

When you set up an account with Deluxe IV Aesthetics, you create a direct customer relationship with Deluxe IV Aesthetics that enables you to access and/or utilize the various functions of the Platform and the Service as a user. As part of that relationship, you provide information to Deluxe IV Aesthetics, including but not limited to, your name, email address, shipping address, phone number and certain transactional information, that we do not consider to be “protected health information” or “medical information”.

However, when using specific Service components, you may also provide certain health or medical information that may be protected under applicable laws. Deluxe IV Aesthetics is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, ” HIPAA“). One or more of the Labs, Pharmacies, or Medical Groups (as defined in our Terms of Service) may or may not be a “covered entity” or “business associate” under HIPAA, and Deluxe IV Aesthetics may, in some cases, be a “business associate” of a Pharmacy or Medical Group. It is important to note that HIPAA does not necessarily apply to an entity or person simply because health information is involved. HIPAA may not apply to your transactions or communications with Deluxe IV Aesthetics, the Medical Groups, the Providers, the Labs, or the Pharmacies. To the extent, Deluxe IV Aesthetics is deemed a “business associate,” however, and solely in its role as a business associate, Deluxe IV Aesthetics may be subject to certain provisions of HIPAA concerning “protected health information,” as defined under HIPAA, that you provide to Deluxe IV Aesthetics, the Medical Group or the Providers (” PHI“). In addition, any medical or health information you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information“), will be used and disclosed only following such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified under applicable laws.

The Deluxe IV Aesthetics and Providers have adopted a Notice of Privacy Practices that describes how they use and disclose Protected Information. By accessing or using any part of the Service, you acknowledge receipt of the Notice of Privacy Practices from Deluxe IV Aesthetics and Provider(s).

By accessing or using any part of the Service, you are agreeing that even if HIPAA does apply to Deluxe IV Aesthetics, the Providers, the Labs, or the Pharmacies, any information that you submit to Deluxe IV Aesthetics that is not intended and used solely for the provision of diagnosis and treatment by Deluxe IV Aesthetics and Providers, laboratory services by the Labs or prescription fulfillment by the Pharmacies, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For clarity, the information you provide to Deluxe IV Aesthetics to register and set up an account on the Platform, including name, username, email address, shipping address, and phone number, is not Protected Information.

3. Collection of Information

We collect any information you provide when you use the Service, including, but not limited to:

Information includes your name and contact data, such as your e-mail address, phone number, billing, and physical addresses.
Your login and password and other account (“Account “) registration details
Information that you provide by filling in forms on our website. This includes information provided when registering to use our website, subscribing to our service, or requesting further services.
Records and copies of your correspondence (including email addresses) if you contact us.
Details of transactions you carry out through our website and your orders’ fulfillment. You may be required to provide financial information through our website before placing an order.
Demographic data (such as your gender, date of birth and zip code)
Computer, mobile device, and browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/existing web pages, web page requests, cookie information, hardware attributes, software attributes)
Third-party website, network, platform, server, and application information (e.g., Facebook, Twitter, Instagram)
Usage activity concerning your interactions with the Service and/or third-party websites, networks, or applications accessed through the Service (e.g., viewing habits, viewing preferences, viewing history, number of clicks on a page or feature, amount of time spent on a page or feature, identification of third-party websites, networks, etc.).
Billing, payment, and shipping information
Electronic signature
Any other information you provide when you contact or communicate with us.

If you use your mobile device to visit, access or use the Service, then additional categories of information that we collect may include.

Your name associated with your mobile device.
Your telephone number associated with your mobile device.
Your geolocation
Your mobile device ID information

We also collect certain medical information on behalf of the Deluxe IV Aesthetics and your Providers, which may include, but is not limited to:

Health and medical data you submit for diagnosis or treatment purposes, including information in any questionnaires or surveys you complete for these purposes.
Date of visit
Images or videos you share for diagnosis or treatment purposes.
Communications with Providers

We may also receive information about you from our partners. For example, as part of our identity verification process, our vendor may send us information they have independently collected, such as your name, age, and estimated location. Our marketing partners may also send us information about you, even if you have not visited or registered on our site.

Deluxe IV Aesthetics does not collect or create biometric information about you. To use some of our services, however, we may be required to verify your identity. If you are asked to submit proof of identity (such as a driver’s license or passport) Deluxe IV Aesthetics stores the copy of ID to complete identity verification. Deluxe IV Aesthetics may receive information extracted from your photos, such as information from your driver’s license and the confidence that there is a “match” between your two photos. We use this information to help verify your identity.

4. How Information Is Collected

Deluxe IV Aesthetics might collect personal and non-personal information directly from you when you visit, access or use the Service; when you register with or subscribe to the Service or any products or services available through the Service; when you “sign in,” “log in,” or the like to the Service; when you allow the Service to access, upload, download, import or export content found on or through, or to otherwise interact with, your computer or mobile device (or any other device you may use to visit, access or use the Service) or online accounts with third-party websites, networks, platforms, servers or applications (e.g., your online social media accounts, your cloud drives and servers, your mobile device service provider); or whenever Deluxe IV Aesthetics asks you for such information, such as, for example, when you process a payment through the Service, or when you answer an online survey or questionnaire. In addition, if you or a third party sends Deluxe IV Aesthetics a comment, message, or other communication (such as, by way of example only, email, letter, fax, phone call, or voice message) about you or your activities on or through the Site and/or the App, then Deluxe IV Aesthetics may collect any personal or non-personal information provided therein or therewith.

In addition to the information, we collect directly from you, we may also collect certain information from the Deluxe IV Aesthetics and/or Providers who provide treatment or other services to you in connection with our Service. This information may include, but is not limited to, diagnoses, treatment plans (including prescription details) and notes, and is accessible and visible through certain components of the Service.

We may also receive information from third parties that pay for your care or provide you with treatment, laboratory care or prescription medication, which may include, for example, your prescription history and laboratory test results.

We also may receive personal information about you from our service providers who assist us with identity verification in connection with our Services, which may include information parsed from your driver’s license or passport, your estimated location, your address and how long you have lived there, and your contact information.

Finally, Deluxe IV Aesthetics might use various tracking, data aggregation and/or data analysis technologies, including, for example, the following:

Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browsers or device’s preferences to issue you an alert when a cookie is downloaded, or to block, reject, disable, delete, or manage the use of some or all cookies on your browser or device. Cookies can be set by the website owner (i.e., us), or they can be set by third parties (e.g., Facebook, Google, etc.) Cookies are used to help us speed up your future activities or to improve your experience by remembering the information that you have already provided to us. Third party cookies may also be used to enable analytics (e.g. Google Analytics) or advertising functionality (e.g., ad re-targeting on third-party websites) that enables more customized services and advertising by tracking your interaction with our Service and collecting information about how you use the Service.
Flash cookies, which are cookies written using Adobe Flash, and which may be permanently stored on your device. Like regular cookies, Flash cookies may help store user preferences and activity, and may allow a website to recognize a particular browser or device. Flash cookies are not managed by the same browser settings that are used for regular cookies.
Web beacons, which are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views or advertising responses. Disabling your computer’s, devices or browser’s cookies may prevent some web beacons from tracking or recording certain information about your activities.
Scripts, which are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user’s interactions with the website, such as the links the user clicks on. Scripts are often times temporarily downloaded to the user’s computer or device from the website server, active only while the user is connected to the Site and/or the App and deactivated or deleted when the user disconnects from the website.
Analytic tools and services, which are sometimes offered by third parties, and which track, measure and/or generate information about a websites or program’s traffic, sales, audience, and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content ratings research, and conversion tracking. Examples of the analytic tools and services which Deluxe IV Aesthetics might use include Google Analytics. Deluxe IV Aesthetics may also use other third-party analytic tools and services.

Please be advised that if you choose to block, reject, disable, delete, or change the management settings for any or all the technologies and/or other tracking, data aggregation and data analysis technologies, then certain areas of the Platform might not function properly.

By visiting, accessing, or using the Service, you acknowledge and agree in each instance that you are giving Deluxe IV Aesthetics permission to monitor or otherwise track your activities on the Service, and that Deluxe IV Aesthetics may use the technologies and/or other tracking, data aggregation and data analysis technologies. Notwithstanding the foregoing, Deluxe IV Aesthetics does not permit third parties or third-party cookies to access to any communications you have with the Providers, or medical information that you submit to the Providers for diagnosis and treatment purposes.

5. Use of Information

In connection with providing the Service, we and our affiliates and service providers may use your information, subject to the limitations addressed in the Protected Health Information Section above, for several purposes, including, but not limited to:

Verifying your identity.
Confirming your location.
Administering your account.
Fulfilling your requests.
Processing your payments.
Facilitating your movement through the Service.
Facilitating your use of the Service and/or products or services offered through the Service.
Communicating with you by letter, email, text, telephone, or other forms of communication, including on behalf of your Provider(s) to facilitate medical services.
Providing you with information about Deluxe IV Aesthetics, the Labs, the Pharmacies, the Medical Groups, the Providers and/or their businesses, products and services by letter, email, text, telephone, or other forms of communication.
Providing you with customer support.
Providing you with information about third-party businesses, products and services by letter, email, text, telephone, or other forms of communication.
Developing, testing, or improving the Service and content, features and/or products or services offered via the Service.
Identifying or creating new products, services, marketing and/or promotions for Deluxe IV Aesthetics or the Service.
Promoting and marketing Deluxe IV Aesthetics, the Service, and the products and/or services offered via the Service.
Improving user experiences with the Service.
Analyzing traffic to and through Service.
Analyzing user behavior and activity on or through the Service.
Conducting research and measurement activities for purposes of product and service research and development, advertising claim substantiation, market research, and other activities related to Deluxe IV Aesthetics, the Service or products and services offered via the Service.
Monitoring the activities of you and others on or through the Service.
Placing and tracking orders for products or services on your behalf.
Protecting or enforcing Deluxe IV Aesthetics’ rights and properties.
Protecting or enforcing the rights and properties of others (which may include you).
When required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or
Deluxe IV Aesthetics believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations or properties of Deluxe IV Aesthetics, a user of the Service, which may include you, or anyone else who may be harmed by such activities or to further Deluxe IV Aesthetics ‘ legitimate business interests).

We may de-identify your information and use, create, and sell such de-identified information, or any business or other purpose not prohibited by applicable law.

6. Disclosure of Information

Subject to the limitations described in the Protected Health Information section above, we may disclose your information to third parties in connection with the provision of our Service or as otherwise permitted or required by law. For example, we may disclose your information:

To our subsidiaries and affiliates.
To our third-party and service providers (collectively “vendors”) that provide services to enable us to provide the Service, such as the hosting of the Service, data analysis, IT services and infrastructure, customer service, e-mail delivery, and other similar services.
To our vendors that provide services to enable us to run our business and administrative operations, such as legal and financial advisory services, auditing services, analytics, and similar services.
To our vendors that provide services to enable us to promote and advertise the Service and the products and/or services offered via the Service, such as ad platforms or ad-retargeting services, as well as comply with contact removal requests or requirements, such as mailing list removal services, do not call registries, and similar services.
To our contractors, service providers, and other third parties we use to support our business. These entities provide IT and infrastructure support services, payment processing services and marketing software. Our payment processors’ privacy policies may be found at http://stripe.com/us/privacy.
To the Labs, Pharmacies, Deluxe IV Aesthetics or its Providers to enable them to provide services to you via the Service and to collect payment on their behalf.
To vendors as we believe necessary or appropriate to comply with applicable laws; and
To a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Deluxe IV Aesthetics ‘s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Deluxe IV Aesthetics about our Website’s users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information; and
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes; and
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Deluxe IV Aesthetics, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may de-identify your information and disclose such de-identified information for any purpose not prohibited by applicable law.

7. Data Retention

Deluxe IV Aesthetics may retain your information for as long as it believes necessary; as long as necessary to comply with its legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services of the Service or Deluxe IV Aesthetics. Deluxe IV Aesthetics may dispose of or delete any such information at any time, except as set forth in any other agreement or document executed by Deluxe IV Aesthetics or as required by law.

Similarly, the Deluxe IV Aesthetics and Providers may retain your information for as long as they believe necessary; as long as necessary to comply with their respective legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services of Deluxe IV Aesthetics and Providers. Deluxe IV Aesthetics and Providers may dispose of or delete any such information at any time, except as set forth in any other agreement or document executed by the Medical Groups or Providers or as required by law.

8. Data Security

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our websites confidential.

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website.

9. Transactions

In connection with any transaction that you conduct through the Service (e.g., the purchase or sale of any products or services on or through the Service), you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant Deluxe IV Aesthetics without charge the irrevocable, unencumbered, universe-wide, and perpetual right to provide such information to third parties (e.g., payment processing companies, buyers on the Service, sellers on the Service) for the purpose of facilitating the transaction.

All credit card, debit card and other monetary transactions on or through the Service occur through an online payment processing application(s) accessible through the Service. This online payment processing application(s) is provided by Deluxe IV Aesthetics’ third-party online payment processing vendor, Stripe (“Stripe“). Additional information about Stripe, its privacy policy and its information security measures (collectively, the” Stripe Policies“) should be available on the Stripe website located at https://stripe.com/us/privacy or by contacting Stipe directly. Reference is made to the Stripe Policies for informational purposes only and are in no way incorporated into or made a part of this Privacy Policy. Deluxe IV Aesthetics’ relationship with Stripe, if any, is merely contractual in nature, as Stripe nothing more than a third-party vendor to Deluxe IV Aesthetics, and is in no way subject to Deluxe IV Aesthetics’ direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

10. Jurisdictional Issues

The law in some jurisdictions may provide you with additional rights regarding our use of Personal Data. To learn more about any additional rights that may be applicable to you as a resident of one of these states, please see the privacy addendum for your state that is attached to this Privacy Notice.

11. Third Parties

This Privacy Policy does not address or apply to, and we are not responsible for, the privacy, information, or other practices of any third parties, including, without limitation, the Medical Group or its Providers, the manufacturer of your mobile device, and any other third-party mobile application or website to which our Service may contain a link. These third parties may at times gather information from or about you. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review the Medical Group’s Notice of Privacy Practices and the privacy policies of each website and application you visit and use.

12. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.

Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data.

Access and Update. You can review and change your Personal Data by logging into the Website and visiting your “Account” page. You may also notify us through the Contact Page of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
You have the right to restrict our processing of your Personal Data under certain circumstances. You can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing but we have retained it as permitted by law.
Right to be Forgotten. You have the right to request that we delete all your Personal Data. We cannot delete your Personal Data except by also deleting your user account, and we will only delete your account when you have requested that we do so. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly to give us an opportunity to work directly with you to resolve any concerns about your privacy.
How You May Exercise Your Rights. You may exercise any of the above rights by contacting us through any of the methods listed under Contact us. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your Personal Data, you may be charged a fee subject to a maximum set by applicable law.

13. Do Not Track Signals

We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

14. Changes to Our Privacy Notice

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. If we make material changes to how we treat our users’ Personal Data, we will notify you through a notice on the Website’s home page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.

15. Contact Information

You may contact our Data Protection Officer using the contact information below. If you wish to contact us, you may contact both of us through the contact information below or through the Contact Us form on our website.

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the Contact Us page on our website.

Use of Personal Information

We may use, or disclose the personal information we collect and, over the prior twelve (12) months, have used, or disclosed the personal information we have collected, for one or more of the following business or commercial purposes:

To fulfill the reason, you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our website, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).
Debugging to identify and repair errors that impair existing intended functionality.
To administer surveys, sweepstakes, promotions, and other contests, and to send newsletters and other similar communications not specifically advertising our own goods and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all Deluxe IV and Aesthetics PLLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Deluxe IV and Aesthetics PLLC about our Website users is among the assets transferred.

Deluxe IV and Aesthetics PLLC will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sources of Personal Information

Deluxe IV and Aesthetics PLLC obtains the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our website.

Sharing Personal Information

Deluxe IV and Aesthetics PLLC may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Deluxe IV and Aesthetics PLLC has disclosed the following categories of personal information for a business purpose to the listed categories of third parties:

Identifiers:

Categories of Third Parties: Service Providers, Business partners, Affiliates, and subsidiary organizations of Deluxe IV and Aesthetics PLLC, and Internet cookie information recipients, such as analytics and behavioral advertising services,

Commercial information:

Internet or other similar network activity:

Sales of Personal Information

As noted in our general Privacy Policy, we do not sell your personal information as the term “sell” is commonly understood to require an exchange for money.

Your Rights and Choices

Access to Specific Information and Data Portability Rights

You have the right to request that Deluxe IV and Aesthetics PLLC disclose certain information to you about our collection and use of your personal information over the past 12 months (a “Right to Know” request). You also have the right to request that we provide you with a copy of the specific pieces of personal information that we have collected or created about you. If you make a request for the specific pieces of personal information electronically, we will provide you with a copy of your personal information in a portable and, to the extent technically feasible, readily reusable format that allows you to transmit the personal information to another third-party. You must specifically describe if you are making a Right to Know request or a request for the specific pieces of personal information. If you would like both the information about our collection and use over the past twelve (12) months and a copy of the specific pieces of Personal Data, you must make both requests clear in your email. If it is not reasonably clear from your request, we will only process your request as a Right to Know request.

Once we receive your request and verify your identity (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

For Right to Know requests:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

For requests for specific pieces of personal information:

The specific pieces of personal information we collected about you (also called a data portability request). We will not disclose your health insurance or medical identification number or your account password or security question or answers. We will also not provide this information if the disclosure would create a substantial, articulable, and unreasonable risk to your personal information, your account with Deluxe IV and Aesthetics PLLC, or the security of our systems or networks.

We do not provide these access and data portability rights for B2B personal information.

Deletion Request Rights

You have the right to request that Deluxe IV and Aesthetics PLLC delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We do not provide these deletion rights for B2B personal information.

Exercising Access, Data Portability, and Deletion Rights

To exercise the right to know, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at (725) 237-5381
Contact Us
Visiting www.deluxeivaesthetics.com

If you (or your authorized agent) submit a request to delete your information online, we will use a two-step process to confirm that you want your personal information deleted. This process may include verifying your request through your email address on record / calling you on your phone number on record (which may include an automated dialer) / sending you a text message and requesting that you text us a confirmation / sending you a confirmation through US mail.

If you fail to make your submission in accordance with the ways described above, we may either treat your request as if it had been submitted with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. This may include:
- verifying your request through your email address on record / calling you on your phone number on record (which may include an automated dialer) / sending you a text message and requesting that you text us a confirmation / sending you a confirmation through US mail.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Contact Information

Deluxe IV and Aesthetics PLLC
10977 Prairie Grove Road
Las Vegas, NV, 89179
United States
(725)237-5381

admin@deluxeivaesthetics.com

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